AIATSL, which stands for Air India Air Transport Services Ltd, is a wholly-owned subsidiary of Air India Limited. It was founded in 2003 with the purpose of providing ground-handling services to a number of airlines operating in India. AIATSL is headquartered in Mumbai, India, and has operations across various airports in the country. The company offers a wide range of services, including passenger and baggage handling, ramp services, aircraft maintenance, and cargo handling. AIATSL has a highly trained and skilled workforce that ensures the smooth and efficient operations of various airlines. With a commitment to safety, quality, and customer satisfaction, AIATSL has become a leading ground-handling service provider in India. The company’s vision is to be the most preferred ground-handling service provider in the aviation industry by delivering exceptional services and maintaining a high standard of professionalism.
AIATSL Recruitment 2023
AIATSL Recruitment 2023 refers to the upcoming recruitment drive by Air India Air Transport Services Limited (AIATSL) for various positions in the organization. AIATSL is a wholly-owned subsidiary of Air India Limited, which provides ground-handling services to various airlines in India. The recruitment drive aims to hire qualified and skilled candidates for various positions in AIATSL, including customer agent, ramp service agent, utility agent-cum-ramp driver, and others. This recruitment drive is a great opportunity for individuals seeking a career in the aviation industry and looking for a challenging and rewarding job. In this regard, AIATSL has released an official notification with detailed information about the eligibility criteria, selection process, and application procedure.
| Recruitment Authority | Air India Air Transport Services Limited (AIATSL) |
| Name of Posts | Customer Service Executive, Jr. Customer Service Executive, Ramp Service Executive/Utility Agent Cum Ramp Driver, and Handyman |
| Selection Process | Walk-In Interview |
| Walk-In Interview | 17th April to 20th April 2023 |
| Job Location | Chennai |
| Official Site | Click Here |
Must Read: WBNC Recruitment 2023: How To Apply, Selection Process, Eligibility Criteria!
Job Function Of Customer Service Executive
The Customer Service Executive role in the airport is a crucial position that involves various functions related to passenger check-in, airline ticket reservation, boarding, and other terminal functions. The primary responsibility of the customer service executive is to ensure that passengers and airlines are satisfied with the services provided by the airport. This position requires excellent communication skills, as the customer service executive must interact with passengers and airline staff on a daily basis. The job function includes working in shifts, including the night shift and requires the candidate to be flexible in terms of working hours. The career progression in this role is based on performance and the number of years of experience. The candidate is entitled to casual leave, sick leave, and privilege leave and is eligible for Employee Provident Fund Organization (EPFO) benefits as per eligibility. Overall, this is a challenging and rewarding position that offers excellent opportunities for career growth in the aviation industry.
Eligibility Criteria For Customer Service Executive
To be eligible for the Customer Service Executive (CSE) position, the candidate must have a graduate degree from a recognized university under the 10+2+3 pattern. In addition, preference will be given to candidates who have prior experience in the airline, ground handling agency (GHA), cargo, or airline ticketing industry. Candidates with an airline diploma or a certified course like Diploma in IATA – UFTAA, IATA – FIATA, IATA – DGR, or IATA Cargo will also be given preference. The candidate must be proficient in the use of personal computers (PC) and must have good command over spoken and written English, apart from Hindi. The ability to communicate effectively with passengers and airline staff is essential for this role, and proficiency in multiple languages may be an added advantage. Overall, the eligibility criteria for the CSE position require candidates to possess relevant educational qualifications, industry experience, and proficiency in the use of computers and languages.
Job Function Of Ramp Service Executive
The Ramp Service Executive role in the airport is a critical position that involves operating and driving Aircraft Ground Handling Equipment such as Aircraft Tow Tractor, Hi Loader, Transporter, Ground Power Unit, and other related equipment. After the successful completion of training, the Ramp Service Executive is responsible for ensuring the safe and efficient movement of aircraft on the ground. This position requires the candidate to possess a Heavy Motor Vehicle (HMV) license, and the candidate must be in possession of the license at the time of selection. The primary responsibility of the Ramp Service Executive is to ensure passenger and aircraft safety while operating the equipment. The work pattern for this position is in three shifts, including the night shift, and the candidate must be flexible in terms of working hours. The career progression in this role is based on performance and the number of years of experience. The candidate is entitled to casual leave and sick leave and is eligible for Employee Provident Fund Organization (EPFO) benefits as per eligibility. Overall, the Ramp Service Executive role is a challenging and rewarding position that offers excellent opportunities for career growth in the aviation industry.
Eligibility Criteria For Ramp Service Executive
The State Government-recognized 3-year diploma in Mechanical, Electrical, Production, Electronics, or Automotive Engineering is a requirement for the Ramp Service Executive position, as is an ITI with NCTVT (comprising three years) in motor vehicle Auto Electrical, Bench Fitter, Diesel Mechanic, Air Conditioning, or Welder. The ITI with NCTVT certificate must be issued from the Directorate of Vocational Education and Training of any State/Central Government, and the candidate must have at least one year of experience in the case of Welder after passing the SSC or any Equivalent examination with Hindi or English or any local language as one of the subjects.
In addition, the candidate must carry the original valid Heavy Motor Vehicle Driving License at the time of appearing for the Trade Test. Those that are fluent in the regional language will receive priority consideration in the selection process. In general, the candidate must possess a relevant diploma or ITI certificate, experience in the relevant sector, and a valid Heavy Motor Vehicle Driving Licence in order to be eligible for the post of Ramp Service Executive. In addition, the candidate must possess a valid heavy motor vehicle driving license. The ability to communicate effectively in the local language may also be an added advantage.
Job Function Of Utility Agent Cum Ramp Driver
The job function of a Utility Agent Cum Ramp Driver involves primarily driving heavy vehicles such as Tractors, Buses, and Ground Service Equipment, as well as equipment maintenance, after completing the necessary training. The candidate must have a Heavy Motor Vehicle (HMV) license, which is a must for the position. Applicants who have already applied and passed the RTO driving exam are also eligible to apply; however, in order to be considered for the position, the candidate must have their HMV license in their possession at the time of the selection process. The safety of the aircraft’s passengers and crew will be the primary focus of this position’s criteria.
The work pattern will be in three shifts, including the night shift, and a weekly off on a rotation basis. Career progression will be based on performance and the number of years of service. The Utility Agent Cum Ramp Driver will be entitled to Casual Leave and Sick Leave and eligible for EPFO benefits, as per eligibility. Overall, the job function of a Utility Agent Cum Ramp Driver involves driving heavy vehicles, ensuring passenger and aircraft safety, and performing equipment maintenance. The candidate must possess a valid HMV license and be willing to work in a shift-based environment.
Eligibility Criteria For Utility Agent Cum Ramp Driver
The eligibility criteria for the position of Utility Agent Cum Ramp Driver are as follows:
The candidate must have passed SSLC/10th standard. At the time of appearing for the trade test, the candidate must carry their original valid Heavy Motor Vehicle (HMV) Driving License. Those who are fluent in the language spoken in the area will be given priority.
Job Function Of Handyman
The role of a Handyman at the airport involves various tasks such as loading and offloading baggage and cargo from aircraft, handling trolleys, and performing aircraft cabin cleaning. The key requirement for this job is to ensure passenger and airline satisfaction.
The work pattern for this position will be in three shifts, including the night shift, and one week off on a rotation basis. The career progression of the Handyman will be based on their performance and the number of years they worked for the company. Additionally, they will be entitled to casual leave and sick leave and eligible for EPFO benefits, among others.
Eligibility criteria for Handyman
The eligibility criteria for the position of Handyman at the airport include the candidate having passed the 10th standard. The candidate must also possess the ability to read and understand the English language. Moreover, knowledge of local and Hindi languages is desirable, i.e., the candidate should be able to understand and speak these languages. This will be beneficial for effective communication with passengers and airline staff.
| Post Name | Date & Time | Venue |
| Customer Service Executive | 17th April 2023, 09:00 AM to 12:00 PM | Office of the HRD Department, AI Unity Complex, Pallavaram Cantonment, Chennai -600043 |
| Ramp Service Executive/Utility Agent Cum Ramp Driver | 19th April 2023, 09:00 AM to 12:00 PM | Office of the HRD Department, AI Unity Complex, Pallavaram Cantonment, Chennai -600043 |
| Handyman | 20th April 2023, 09:00 AM to 12:00 PM | Office of the HRD Department, AI Unity Complex, Pallavaram Cantonment, Chennai -600043 |
Must Read: Tea Board of India Recruitment 2023: How To Apply For The Process?
Selection Procedure for Customer Service Executive
The selection procedure for the position of Customer Service Executive will involve a personal interview. However, depending on the response received from the candidates, the company, at its discretion, may introduce a group discussion as an additional step in the selection procedure. The selection process may be conducted on the same day as the interview or on subsequent days. Applicants who come from outstation places are strongly encouraged to make their own hotel and dining arrangements, at their own expense, in the case that these facilities are necessary. Overall, the selection process for the position of Customer Service Executive will be a rigorous process aimed at selecting the most suitable candidates for the role.
Selection Procedure for Ramp Service Agent/Utility Agent cum Ramp Driver
There are two stages to the selection process that are required to become a Ramp Service Agent/Utility Agent or Ramp driver. The first stage is the Trade Test, which includes the Trade Knowledge and Driving test, including the Driving Test of Heavy Motor Vehicle (HMV). Candidates who pass the Trade Test alone will be sent for the second stage, which is Screening/Interview. The selection procedure will be conducted on the same day or on subsequent days. Candidates from far away should plan to pay for their own hotel and food if they need it, as the organization will not provide it. It is essential for the candidates to clear both stages to be considered for the position of Ramp Service Agent/Utility Agent cum Ramp driver. The selection process is designed to ensure that only the most suitable candidates are chosen for the role.
Selection Procedure for Handyman
The selection process for Handyman involves a physical endurance test which includes weight lifting and running, followed by a screening and interview. The physical endurance test is conducted to ensure that the candidate is physically fit and able to carry out the duties required for the job. The screening and interview process is designed to assess the candidate’s skills, knowledge, and suitability for the position. The entire selection procedure may be conducted on the same day or on subsequent days, depending on the number of candidates and the availability of resources. Candidates who are traveling from outstation are advised to make their own arrangements for lodging and boarding at their own expense, if necessary.
How To Apply For AIATSL Recruitment 2023?
Candidates who match the requirements outlined in the advertisement as of April 1, 2023, must WALK-IN to the location on the day and time indicated above with the completed application form, copies of their credentials (per the application format included with this post), and a non-refundable application fee of Rs. 500/- (Rupees Five Hundred Only). This fee should be paid by demand draught made out to “AI AIRPORT SERVICES LIM.” Ex-servicemen and candidates who belong to SC or ST groups are not required to pay any application fees. If you have a mobile phone, please include it on the back of the Demand Draft along with your full name.
Documents Required For The Interview Process Of AIATSL Recruitment 2023
Candidates appearing for the interviews must carry a recent colored passport-size photograph of the full face, which should be pasted neatly in the space provided in the application form. Original certificates must not be submitted along with the application but should be brought for verification. Candidates must also bring a valid passport along with one set of photocopies (if available). Candidates belonging to the OBC category must submit a duly attested photocopy of the Caste Certificate in the format prescribed by the Government of India. Candidates who are eligible and already employed by AI Airport Services Limited have the opportunity to apply for the position in concern, and if they are chosen, they will be considered for service and pay protection. Anyone currently employed by a government, semi-government, or public sector organisation, or by an autonomous body, will need to bring a “No Objection Certificate” or a completed Application Form that has been processed through the appropriate procedures. Candidates can download the application form from the company website, and the advertisement for this recruitment is also being published on the website. A copy of the application form submitted through email should also be carried along with the above-mentioned documents when called for the selection process.
Mission of AIATSL
AI Airport Services Ltd (AIATSL) has articulated a crystal-clear mission for itself, which is to deliver great services at every airport in India. Safety, reliability, and punctuality are the top priorities when it comes to delivering airport services to passengers and airlines. The company is committed to delivering the highest quality of service and maintaining a strong focus on hospitality. Additionally, AIATSL aims to provide state-of-the-art ramp equipment to ensure smooth and efficient operation. Through the consistent delivery of these objectives, AIATSL strives to become the leading provider of airport services in India.
When is the interview scheduled for the post of Customer Service Executive at AIATSL?
The interview for the post of Customer Service Executive at AIATSL is scheduled on 17th April 2023 between 09:00 AM to 12:00 PM.
When is the interview scheduled for the post of Ramp Service Executive/Utility Agent Cum Ramp Driver at AIATSL?
The interview for the post of Ramp Service Executive/Utility Agent Cum Ramp Driver at AIATSL is scheduled on 19th April 2023 between 09:00 AM to 12:00 PM.
When is the interview scheduled for the post of Handyman at AIATSL?
The interview for the post of Handyman at AIATSL is scheduled on 20th April 2023 between 09:00 AM to 12:00 PM.
What is the Selection Process for AIATSL Recruitment 2023?
The Selection Process for AIATSL Recruitment 2023 is Walk In Interview.
Must Read: MJPRU Admit Card 2023: When Is It Releasing? How To Download?
